Customer satisfaction is the underlying principle which drives all of the activities of Suru Chemicals & Pharmaceuticals Pvt. Ltd. SURU believes that the primary source of its customer’s satisfaction is the uncompromising quality of its product and services. In addition, SURU believes its customers are concerned about the environment, and demand a similar dedication from vendors and partners.

SURU arms to continue to be numbered among the firms in its field that supply products and services of the highest quality and that directly address the needs and demand of its customers.

SURU strives to continually improve with appropriate resources the quality of our activities, services to the satisfaction of our customers and to the benefit of ourselves and our stakeholders. SURU also unconditionally respect all legal requirements and internal directives. SURU also believes in achieving the highest standard of health and safety performance through the minimization of risk to everyone. The safe, secure and reliable operation of our plant is essential to the health and well being of our employees and neighbours and is therefore essential to our success.

In choosing suppliers and subcontractors, SURU looks for firms that share its dedication to quality, concern for the environment and safety of everyone.

SURU understands that true customer satisfaction can be achieved only through the active participation of each of the Company’s employees. From each employee, the Company expects an uncompromising personal commitment to the highest standards of quality, and the acceptance of personal responsibility for all work.

This quality policy underlies all the activities of all departments of Suru Chemicals & Pharmaceuticals Pvt. Ltd. It is published for the general knowledge of the industry.